PC Assistants, Inc.

William M. Hand, President
Home & Office Technology Specialists
(262) 853-4089
pc.assistants@gmail.com

HOURS:
Monday thru Friday: 9:30am—10pm
Saturday and Sunday: 10am—10pm

PC Assistants provides on-site and remote computer support for the home and small business.

We’re very good at what we do. And we do it 7 days a week throughout the Metropolitan Milwaukee area.

• PC/laptop/desktop repair • Design, implementation and trouble-shooting of wired and wireless networks • Data recovery • Computer hookup • Tutoring • Operating system installation • E-mail setup • Printer hookup • New software installation • Blue Screen of Death • Current software upgrade • Memory upgrade • Malicious software removal • Remote assistance • Network security survey and auditing • Cloud • Phone support • Training • Work system architecture and configuration • New system setup and data transfer

• And Stress Reduction!

Speaking of stress, family visits over the holidays can result in computer problems once your guests are gone. DOWNLOAD THIS AGREEMENT, place it on your keyboard and make sure everyone understands the 3 conditions before they log on to your computer.

Computer Maintenance Program

Scan for infections
Update anti-virus and anti-malware programs
Update internet browser immunization files
Check for recent system errors and problems

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Remote Assistance

You don’t have to be home and/or awake in order for us to work on your computer. Many of our clients prefer this type of assistance.

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Appointment Schedule

View my availability on this calendar. Then call, e-mail or text me to book your appointment.

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Gift Certificates

You know what it’s like to have PC Assistants reduce your computer stress and resolve your tech problems. Give others that same helping hand with our gift certificates.

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Important Stuff to Read

A few minutes spent reviewing these articles will save you a boatload of time and money in the future. I promise.

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Client Profiles

Meet some of my clients. Like you, they all have interesting stories to tell.

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Repurposing & Recycling

Here’s what to do with old computers. Tossing them in the garbage isn’t an option.

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Radiology Waukesha, S.C.

We are a large radiology practice in SE Wisconsin and have, for all practical purposes, outsourced our IT needs to Bill Hand (PC Assistants, Inc.). Bill is the consummate professional, unflappable with all the problems that arise, and a pleasure to deal with. He is prompt, understands confidentiality, and is able to mesh with the many different professionals and companies we work with. Everything should be this easy!

Vic Czarnecki

Business Practice Manager, Radiology Waukesha, S.C.

I have probably been a client of Bill’s for the last 5 years. My brother, who has raved about Bill’s service for years, recommended that when I needed a new computer and ran into problems that I give him a call. That call began a relationship that I am so thankful for. Bill responds quickly, and has the patience of a saint. My computer skills are minimal if something goes wrong. I know that no matter what the problem is, Bill will be able to figure it out and get me back up and running. I have never been disappointed, always appreciative of his help and whenever a friend develops computer issues, I encourage them to reach out to Bill. I just dread the day he decides to retire….

Chris Mcauliffe

We have had our home based business for Neo Life health & nutrition products and services for over 30 years. When our computer guy moved out of state we needed help and was referred to Bill by a friend from church.

This has been a great relationship and we consider Bill as a friend. When we needed a new computer he came to our home and looked at our needs and then built a computer to satisfy those needs. When we needed a new monitor he suggested what we needed. When we needed help he taught us how to do things and was always available to us. When we semi retired in 2008 and moved to Indiana, he told us not to worry as long as we could get on line he would connect to us and help us. And only once have we had to send our computer to him for repair.Bill is always patient and willing to answer our questions and help us with any problems we have. He is dependable and knows and understands computers. He is one great problem solver. You can be assured if the problem is fixable he will fix it.

Mary and David Read

M&D Read Enterprises, Inc.

Bill has been helping us for a number of years and I don’t know how we ever survived in this computer world without him!

He not only has an unbelievable knowledge of everything related to computers, he knows how to explain things in a way that even I can understand. He has advised us on purchasing a new computer, printer, router, modem and related items. He is always readily available to correct any computer problems—often taking care of the problem remotely, rather than coming to the house. We have recommended Bill to many of our friends and all of them have thanked us. We cannot say enough good things about Bill Hand. Our relationship started with a need for computer assistance and he has become a trusted friend.

Rich and Linda Terlau

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Computing is not about computers anymore. It is about living. ~ Nicholas Negroponte