Reduce Your Stress
PC Assistants, Inc.
On-Site and Remote Computer Support for Home and Office
Laptop & Desktop Repair
A huge time-saving, popular service, it allows for rapid response. Clients can follow along with my work as if I were sitting next to them.
Computer Consulting Services
Malicious Software Removal
Pre Purchase Computer Advice
Old to New Computer Transition
I built my first computer in 1975 and have worked with every version of Microsoft operating systems from DOS to Windows 11. Through formal education and real-life experiences, I have the tools necessary to efficiently investigate problems and formulate solutions. My undergraduate degree is in biology from the University of Chicago. My graduate degree is in biomedical engineering from the University of Illinois.
I served as the Manager of CT Engineering at General Electric Medical Systems, VP of Engineering at a magnetic resonance accessories company, and VP of Engineering at a medical device manufacturing firm.
A volunteer firefighter for many years, I see the similarities between assessing a fire scene and deciding on a strategy and tackling computer-related issues. ~ William M. Hand
For New Clients
Download this document prior to our first meeting.
Computer tips for beginning and intermediate users.
A part of my mission is to demystify the terminology used in the computer world. Here’s a glossary of commonly used terms that you can learn and use.
Daily: 9am to 5pm
Saturdays, Sundays, and Select Holidays: By appointment
Remote sessions outside of normal business hours can be arranged.
Located in Brookfield, Wisconsin
Serving the Metropolitan Milwaukee area
Gift certificates are available. They can be mailed to the recipients. Remember, I do remote assistance, so gift certificates for people out of state are great to give.
I have probably been a client of Bill’s for the last 5 years. My brother, who has raved about Bill’s service for years, recommended that when I needed a new computer and ran into problems that I give him a call. That call began a relationship that I am so thankful for. Bill responds quickly, and has the patience of a saint. My computer skills are minimal if something goes wrong. I know that no matter what the problem is, Bill will be able to figure it out and get me back up and running. I have never been disappointed, always appreciative of his help and whenever a friend develops computer issues, I encourage them to reach out to Bill. I just dread the day he decides to retire….
We have had our home-based business for Neo Life health & nutrition products and services for over 30 years. When our computer guy moved out of state we needed help and was referred to Bill by a friend from church.